Make {Useful Study Notes} With Salesforce Salesforce-AI-Specialist PDF Questions

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Salesforce Certified AI Specialist Exam Sample Questions (Q21-Q26):

NEW QUESTION # 21
What is an AI Specialist able to do when the "Enrich event logs with conversation data" setting in Einstein Copilot is enabled?

A. Generate details reports on all Copilot conversations over any time period.
B. View the user click path that led to each copilot action.
C. View session data including user Input and copilot responses for sessions over the past 7 days.

Answer: C

Explanation:
When the"Enrich event logs with conversation data"setting is enabled inEinstein Copilot, it allows an AI Specialist or admin to view session data, including both theuser inputandcopilot responsesfrom interactions over the past 7 days. This data is crucial for monitoring how the copilot is being used, analyzing its performance, and improving future interactions based on past inputs.
* This setting enriches the event logs with detailed conversational data for better insights into the interaction history, helping AI specialists track AI behavior and user engagement.
* Option A, viewing the user click path, focuses on navigation but is not part of the conversation data enrichment functionality.
* Option C, generating detailed reports over any time period, is incorrect because this specific feature is limited to data for the past 7 days.
Salesforce AI Specialist References:You can refer to this documentation for further insights:https://help.
salesforce.com/s/articleView?id=sf.einstein_copilot_event_logging.htm

NEW QUESTION # 22
The marketing team at Universal Containers is looking for a way personalize emails based on customer behavior, preferences, and purchase history.
Why should the team use Einstein Copilot as the solution?

A. To generate relevant content when engaging with each customer
B. To send automated emails to all customers
C. To analyze past campaign performance

Answer: A

Explanation:
Einstein Copilotis designed to assist in generating personalized, AI-driven content based on customer data such as behavior, preferences, and purchase history. For the marketing team atUniversal Containers, this is the perfect solution to create dynamic and relevant email content. By leveragingEinstein Copilot, they can ensure that each customer receives tailored communications, improving engagement and conversion rates.
* Option Ais correct asEinstein Copilothelps generate real-time, personalized content based on comprehensive data about the customer.
* Option Brefers more to Einstein Analytics or Marketing Cloud Intelligence, andOption Cdeals with automation, which isn't the primary focus ofEinstein Copilot.
References:
* Salesforce Einstein Copilot Overview:https://help.salesforce.com/s/articleView?
id=einstein_copilot_overview.htm

NEW QUESTION # 23
Universal Containers (UC) is looking to enhance its operational efficiency. UC has recently adopted Salesforce and is considering implementing Einstein Copilot to improve its processes.
What is a key reason for implementing Einstein Copilot?

A. Improving data entry and data cleansing
B. Streamlining workflows and automating repetitive tasks
C. Allowing AI to perform tasks without user interaction

Answer: B

Explanation:
The key reason for implementing Einstein Copilot is its ability to streamline workflows and automate repetitive tasks. By leveraging AI, Einstein Copilot can assist users in handling mundane, repetitive processes, such as automatically generating insights, completing actions, and guiding users through complex processes, all of which significantly improve operational efficiency.
Option A (Improving data entry and cleansing) is not the primary purpose of Einstein Copilot, as its focus is on guiding and assisting users through workflows.
Option B (Allowing AI to perform tasks without user interaction) does not accurately describe the role of Einstein Copilot, which operates interactively to assist users in real time.
Salesforce AI Specialist Reference:
More details can be found in the Salesforce documentation: https://help.salesforce.com/s/articleView?id=sf.einstein_copilot_overview.htm

NEW QUESTION # 24
Universal Containers (UC) uses Salesforce Service Cloud to support its customers and agents handling cases. UC is considering implementing Einstein Copilot and extending Service Cloud to mobile users.
When would Einstein Copilot implementation be most advantageous?

A. When the main objective is to enhance data security and compliance measures
B. When the focus is on optimizing marketing campaigns and strategies
C. When the goal is to streamline customer support processes and improve response times

Answer: C

Explanation:
Einstein Copilot implementation would be most advantageous in Salesforce Service Cloud when the goal is to streamline customer support processes and improve response times. Einstein Copilot can assist agents by providing real-time suggestions, automating repetitive tasks, and generating contextual responses, thus enhancing service efficiency.
Option B (data security) is not the primary focus of Einstein Copilot, which is more about improving operational efficiency.
Option C (marketing campaigns) falls outside the scope of Service Cloud and Einstein Copilot's primary benefits, which are aimed at improving customer service and case management.
For further reading, refer to Salesforce documentation on Einstein Copilot for Service Cloud and how it improves support processes.

NEW QUESTION # 25
Universal Containers wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) in a prompt template.
What should the AI Specialist recommend?

A. Create a Flex template to add resources with standard and custom objects as inputs.
B. Create a prompt template passing in a special custom object that connects the records temporarily,
C. Create a prompt template-triggered flow to access the data from standard and custom objects.

Answer: A

Explanation:
Universal Containers needs to generate a sales proposal using data from multiple unrelated standard and custom objects within a prompt template. The most effective way to achieve this is by using a Flex template.
Flex templates in Salesforce allow AI specialists to create prompt templates that can accept inputs from multiple sources, including various standard and custom objects. This flexibility enables the direct use of data from unrelated objects without the need to create intermediary custom objects or complex flows.
Reference:
Salesforce AI Specialist Documentation - Flex Templates: Explains how Flex templates can be utilized to incorporate data from multiple sources, providing a flexible solution for complex data requirements in prompt templates.

NEW QUESTION # 26
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Make {Useful Study Notes} With Salesforce Salesforce-AI-Specialist PDF Questions

Salesforce-AI-Specialist Exam Discount | Salesforce-AI-Specialist Latest Exam Forum

Salesforce Certified AI Specialist Exam Sample Questions (Q21-Q26):

Latest Salesforce-AI-Specialist Mock Exam | Amazing Pass Rate For Salesforce Salesforce-AI-Specialist | Salesforce-AI-Specialist: Salesforce Certified AI Specialist Exam

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